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期刊
ISSN
1478-3363
刊名
Total Quality Management & Business Excellence
参考译名
全面质量管理与商务优势
收藏年代
2003~2026
关联期刊
参考译名
收藏年代
Total Quality Management
全面质量管理
1999~2003
Total Quality Management & Business Excellence
全面质量管理与商务优势
全部
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
2026
2019, vol.30, no.1/2
2019, vol.30, no.11/12
2019, vol.30, no.13/14
2019, vol.30, no.15/16
2019, vol.30, no.3/4
2019, vol.30, no.5/6
2019, vol.30, no.7/8
2019, vol.30, no.9/10
2019, vol.30, no.Suppl.1
题名
作者
出版年
年卷期
Does service recovery affect satisfaction and loyalty? An empirical study of medical device suppliers
Chao, Cheng-Min; Cheng, Bor-Wen
2019
2019, vol.30, no.11/12
Chain reactions of a collaborative buyer-supplier relationship: the mediating role of relationship quality on innovation performance
Kim, Kyung Tae; Lee, Jung Seung; Lee, Su-Yol
2019
2019, vol.30, no.11/12
Development culture and TQM in Turkish healthcare: importance of employee empowerment and top management leadership
Gozukara, Izlem; Colakoglu, Nurdan; Simsek, Omer Faruk
2019
2019, vol.30, no.11/12
Organisational culture and TQM implementation: investigating the mediating influences of multidimensional employee readiness for change
Haffar, Mohamed; Al-Karaghouli, Wafi; Djebarni, Ramdane; Gbadamosi, Gbolahan
2019
2019, vol.30, no.11/12
Service innovation quality in healthcare: service innovativeness and organisational renewal as driving forces
Mu, Yu; Bossink, Bart; Vinig, Tsvi
2019
2019, vol.30, no.11/12
Valuation of enterprise risk management in the manufacturing industry
Zou, Xiang; Isa, Che Ruhana; Rahman, Mahfuzur
2019
2019, vol.30, no.11/12
Business excellence measurement: a literature analysis (1990-2016)
Metaxas, Ioannis N.; Koulouriotis, Dimitrios E.
2019
2019, vol.30, no.11/12
The impact of relational capital on supplier quality integration and operational performance
Yu, Yubing; Huo, Baofeng
2019
2019, vol.30, no.11/12
Discreetly embedding the Shingo principles of enterprise excellence at Abbott Diagnostics manufacturing facility in Longford Ireland
Kelly, Sean; Hines, Peter
2019
2019, vol.30, no.11/12
The impact of serviceability-oriented dimensions on after-sales service cost and customer satisfaction
Syahrial, Erialdi; Suzuki, Hideo; Schvaneveldt, Shane J.
2019
2019, vol.30, no.11/12
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